Pioneer Valley Transit Authority

Service Notice

PVTA Service Update 3-31-20: In a continuing effort to protect the health and safety of the PVTA’s customers and workforce, and to preserve transit services to employees in key industries and workers with limited or no other transportation options, or for individuals that otherwise must travel for purposes that are absolutely necessary, the PVTA is strongly urging customers to avoid any and all unnecessary travel. As part of the PVTA’s process of monitoring ridership and making service adjustments, the PVTA continues to strongly discourage all non-essential travel. Passengers riding around at the end of the line will be asked to deboard the bus. The PVTA will continue to monitor this situation and may make further revisions in service based on guidance from public health professionals to support social distancing and slow the spread of COVID-19. Please click Service Adjustments for detailed service adjustments by route.

As concerns about coronavirus in the Pioneer Valley region increase, we want to assure our passengers and employees that PVTA is monitoring the situation and are basing our response on guidance from the Governor’s Baker emergency actions, Centers for Disease Control (CDC) and the Massachusetts Department of Public Health. 
Our efforts to respond evolve with the situation.  We are presently taking the following actions across our system:

  • All vehicles are being thoroughly cleaned daily with disinfectants. We have increased the amount of time and attention our maintenance department spends cleaning each vehicle.
  • PVTA has acquired new disinfecting systems that will allow us to disinfect each vehicle more frequently.
  • PVTA drivers continue to clean high contact areas of the vehicle throughout their shifts, and we continue to provide them with sanitizer, gloves, and disinfecting wipes to use on the vehicle.

Passengers are also encouraged to participate in helping to limit the spread of this virus. You can help by maintaining distance between each other whenever possible while riding. Limit seating in the wheelchair accessible seats except for the elderly and disabled. Other things you can do include covering your nose and mouth when coughing or sneezing (or by coughing or sneezing into your elbow), not littering or leaving any waste behind when you leave the vehicle, and most importantly by not riding if you have symptoms such as: a cough, fever or shortness of breath.
Information concerning the COVID-19 virus and the response changes minute to minute. Please continue to check the website and social media for updated information regarding transit service.

PVTA Response to Covid-19
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